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RAPSODI Study

Challenge:

Develop a comprehensive patient retention program to support both subjects and sites in a three-year, placebo-controlled, US-based study, with specific goals of reducing the 23% drop-out rate prior to program-launch and fostering compliance to this generally non-compliant population over the course of three years.

Solution:

A print and web-based "Rapid Response" program was developed with a phased-in approach to provide topical information and support tools to both sites and patients highlighting the importance of subject participation and diabetes prevention.

Result:

Post-program launch, monthly discontinuations decreased by half. With the program entering its third year, retention rates remain strong as the study approaches data lock.

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